Refund policy

Your satisfaction is our priority :

Return and exchange policy

All return or exchange requests must be sent within 14 days of receiving your order. The returned item (s) must be in their original packaging, with their label and any accessories, and in perfect condition.

Any product that has been damaged will not be refunded, taken back or exchanged. In this case, no refund can be due, the customer will remain the owner of the product. This will be automatically returned to him. You are responsible for the return costs.

How to request a return or an exchange?

Please follow the next steps:

1. Send us an email at contact@unyform-yn.com including your order number and the products you wish to return or exchange.

2. Once your request has been processed and validated, send your return to our logistics center.

Note: Returned items are your responsibility until they arrive at our warehouse, we recommend that you obtain proof of postage in case you need to contact us regarding your return.